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Responsible Retailing

Downtown are committed to minimising the impact of our business on the environment.

We are serious about delivering quality products to our customers in a way that adds value and reduces environmental impact. We are always looking to improve, from our department stores, warehouses, and our offices. We recycle 70 tonnes of cardboard and 8 tonnes of plastic.

Take a look at some of the actions we are taking below, from the products we sell to the packaging we use.

Sustainable Products


Hangers Recycled

Downtown are proud to stock sustainable, eco-friendly products including Chilly's Bottles and recycled furniture. 

We recycle cardboard, plastic and polystyrene including 8000 clothes hangers per week. 


About our packaging

We re-use boxes where appropriate and always use FSC certified cardboard and paper.

Our BubbleWrap™ Air Pillows are made of 50% recycled content to keep your order securely in place as it wizzes through the parcel delivery networks!

FSC Certified Packaging

Recycled Content - Inflatable Air Pillows

Re-usable Paper Bags