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Request a Price Match
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Request a Price Match

We always strive to offer the best price you can find. However, if you see a product at a lower price elsewhere and would like to see if we can match it, just let us know and we will take a look.

We review potential price match requests on a case-by-case basis, and this includes not just the product price, but delivery charges, email sign-up incentives, or first time customer codes. We also ensure the product and service potentially being offered elsewhere, is of a like-for-like nature to ours. 

If you have any issues submitting this form, please email us at online@downtownstores.co.uk.

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We are unable to guarantee a price match. We also will only consider it at point of purchase, and will be unable to price match in circumstances where we would lose money on a product, including consideration of all our operational costs. 

Please note that the Online policy differs from our in-store price match guarantee. For full details of that, please contact us or see in-store for more details.