We can take care of it for you in 3 easy steps
Choosing new flooring or carpets for your home is a big decision, and you will need to be sure that your room is properly measured, estimated and fitted. At Downtown we offer a free estimating service within 40 miles of our Downtown Boston or Downtown Grantham stores.
One of our experienced home flooring surveyor's will visit your home at a convenient time to suit you and measure the area. We will then advise on a suitable underlay and any prep requirements to ensure your new flooring fits perfectly to your standard.
From there we will provide an accurate estimate so that you can place an order with us once you are happy and have all of the facts you need. Once your flooring is delivered, we can arrange for one of our fitters to visit to lay your flooring or carpet for you.
Check out the pictures below of beautiful new carpet and LVT flooring we've recently fitted for a happy customer.
The luxury vinyl tile pictured is from our Odyssey 55 range in the colour Latte.
The carpet pictured is from the Cormar Sensation range and is in the colour Monterey Sand.
Your brand new carpet is a great investment that we know you'll want to make the most of for years to come. We've put together this short guide filled with some expert tips and tricks to help you get the most out of your new carpet. At Downtown we pride ourselves on not only offering beautiful, high quality carpets and flooring but also the very best after sales service.
If you find stray tufts sticking out from your carpet, do not pull them out. Use scissors to cut them down to the level of the surrounding pile.
Can occur in carpets made from a blend of fibres. Simply remove ‘pills’ with scissors, this will not make your carpet any less durable or hardwearing.
For the first few months after your new carpet has been laid, short pieces of fibre will work loose from the pile. This is normal and does not mean that there is a defect in the carpet.
You may notice light and dark patches appearing on your carpet soon after it has been laid. This effect is most noticeable on cut pile carpets, particularly plain velvet. Again, this is normal and not a sign of wear or a defect.
Static electricity can build up in a carpet if the atmosphere in a room is dry. Use a humidifier or pot plants in water trays to increase humidity levels.
This phenomenon is difficult, if not impossible, to predict or prevent, creating a permanent change in the carpet’s appearance caused by the way light reflects off the yarn. Pile reversal is not a manufacturing defect and does not affect the durability of the carpet. It is not possible to assure that pile reversal will not develop in any carpet.
Your new carpet can be vacuum cleaned as soon as it has been laid. Regular vacuuming, will help to maintain its appearance by removing the dirt and grit that collects at the base of the tufts. It also helps to keep the tufts upright which keeps the colours rich and bright.
Loop pile carpets, such as berbers, should be vacuumed using the suction head only. Beater heads and brushes can give your carpet a hairy or felted look.
Remove dust and dirt from your rug by laying it pile-side down on the floor. Then beat the hessian back and vacuum up the dust. Do not hang the rug on the line to beat or shake it, as this can fray the fringes or loosen the edges.
If you spill anything on your carpet, deal with it immediately to minimise the risk of permanent staining. The cleaning method you use will depend on what has been spilt. Always treat your carpet gently and do not rub the stain as this can permanently damage the pile.
If your carpet is not excessively wet and the water is clean, blot as much as you can with a light-coloured tissue and dry the carpet as quickly as possible.
If the carpet is saturated - eg. after a burst pipe - mop up the water and consult a professional carpet cleaner as soon as possible.
Blot water-based stains with a light-coloured tissue and remove semi-solid substances with a plastic spatula.
Sponge the affected area with a solution of 50/50 white vinegar/warm water. Do not use too much.
Gently blot the damp area with a tissue, working from the outside in to the middle of the stain.
Blot spilt paint with an absorbent tissue.
Clean with a cloth moistened with white spirit - do not use too much.
Once you have removed the paint, dab the area with diluted carpet shampoo on a clean white cloth.
Blot - apply clean water - blot again - leave to dry.
Finally, brush the affected area in the direction of the pile.
All carpets are subject to the possibility of fading in sunlight. Carpets fitted in rooms with large windows or patio doors can be protected by drawing curtains or blinds, avoiding the possibility of excess fading.
Table legs or furniture castors can cause unsightly indentations to a carpet. This can be lessened if you place protective cups under the furniture. Should you move an item of furniture which leaves an indent you could try the following:
Please note, these tips are to be used as a guide only. For expert help and assistance and to speak to a member of our team please contact us.
